Privacy Policy

Who we are

Our website address is: http://handmadecardsandgifts.uk.

Handmadecardsandgifts (the “Site”) is committed to protecting and respecting your privacy in connection with your use of our website. This privacy policy covers how any personal information we collect from you, or that you provide to us, in connection with the Site will be processed by us. Please read the following carefully to understand our practices regarding your personal information and how we will collect, use and disclose your personal information. Your personal privacy is very important to us and we endeavour to make sure that your personal information is fully protected.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following information about you:

Information you submit

When you make a purchase or attempt to make a purchase through www.Handmadecardsandgifts.co.uk, we collect some information from you, including your name, billing address, delivery address, recipient’s name, payment information (PayPal emails, etc.), email address, and phone number. We refer to this information as “Order Information.”

Handmadecardsandgifts does not collect or process credit or debit card (“Payment Card”) information. PayPal collects Payment Card information with respect to your purchases made on the Site. PayPal will provide us with some limited information related to you, such as a unique transaction ID, email address and cardholder address. We do not have access to your card number.

When you submit an enquiry through our online contact form, we may ask for your name and e-mail address.

Information we collect

When you visit handmadecardsandgifts.uk, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse handmadecardsandgifts.uk, we collect information about the individual web pages or products that you view, what websites or search terms referred you to handmadecardsandgifts.uk, and information about how you interact with handmadecardsandgifts.uk. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on handmadecardsandgifts.uk, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through handmadecardsandgifts.uk (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

– Communicate with you;

– Screen our orders for potential risk or fraud;

– Ask for feedback or review of our products or services;

– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize handmadecardsandgifts.uk (for example, by generating analytics about how our customers browse and interact with our website, and to assess the success of our marketing and advertising campaigns).

WILL WE SHARE PERSONAL INFORMATION TO OUTSIDE PARTIES?

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.

Additionally, your personal data may also be shared for the purpose of e.g. deliveries; or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation.

HOW LONG WE WILL HOLD THE INFORMATION.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. Please note that if you requested the deletion of your personal information:

-We may keep some of your personal information as required for our legitimate business interests, for example, fraud detection;

– We may retain and use your personal information to the extent necessary to comply with our legal obligations, for example, tax reasons.

YOUR RIGHTS

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact page.

PAYMENT CARD SECURITY

We use PayPal as our payment processing partner to handle your credit card details. PayPal protects your financial information with industry-leading security and fraud prevention systems and none of the financial details you submit to PayPal are revealed to ourselves or stored on our system.

Click here to view PayPal privacy policy.

USE OF COOKIES

Our website uses cookies to better the users experience while visiting the website. Cookies are small text files that are transferred from our web site and stored on your computer’s hard drive. They are widely used in order to make web sites work, or work more efficiently, as well as to provide general usage information to web site owners. We use cookies for these reasons only and do not use them to collect any personal information about you.

By using and browsing this website, you consent to cookies being placed on your computer. If you prefer not to use cookies, please disable them in your browser settings or refrain from using the site.

To find out more about cookies in general, including how to manage and delete them, visit the All About Cookies Website.

ACCESS TO AND DELETION OF PERSONAL INFORMATION

Upon request, Handmadecardsandgifts will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information, please use our Contact Form.

We will respond to your request in a reasonable timeframe.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via our Contact Form